Help Center
Guides for getting set up, running sessions, and tweaking Meevee for your family.
Getting Started with Meevee
- Create Your Meevee Account Create your Meevee account easily with our step-by-step guide. Sign up with email, Google, or Apple for a personalized child experience.
- How to Add Your Child's Profile and Interests Learn how to add your child's profile and interests to Meevee for a personalized experience. Follow our simple guide to tailor content for your child.
- Pair a Second Device for Your Child to Play On Learn to pair a second device for your child to play on with Meevee. Enjoy a seamless two-device experience for uninterrupted fun.
- Set Up Your Parent and Family Profile Set up your parent and family profile on Meevee quickly. Learn to add your name, family name, and profile picture for a personalized experience.
Managing Play Sessions
- How to Access Parent Controls During a Live Session Learn to access Meevee parent controls during live sessions. Adjust screen time, end sessions, and manage profiles securely on the fly.
- How to Choose an Activity for After a Meevee Play Session Smoothly transition kids from Meevee screen time. Learn how to set fun post-session activities for a positive end to digital play.
- How to Enable Push Notifications
- How to Set a Screen Time Limit for a Play Session Easily set screen time limits for your child's play sessions with Meevee. Learn how to define session durations and manage screen time effectively.
- How to Start a New Play Session Learn how to start a new play session in Meevee. Set screen time limits & choose post-play activities for smooth transitions. Guide your child effectively.
- Review the Post-Session Summary Understand your child's Mookee play sessions with detailed post-session summaries. Discover content watched, key takeaways, and activities to spark...
The Child's Experience
- How Sessions End with the Wind-Down Routine Discover how Meevee's Wind-Down Routine creates a calm, interactive end to screen time, preventing tantrums and easing transitions for your child.
- How the Hourglass Timer Works Learn how the Hourglass Timer helps children understand screen time limits visually, reducing tantrums and teaching time management.
- Interactive Brain-Breaks: Puzzles, Coloring, and Games Discover interactive brain-breaks like puzzles, coloring, and games for your child's engaging and balanced screen time with Meevee.
- Understanding the Child's Playspace Explore the child's playspace, a safe & engaging claymation world for curated videos & interactive activities. Discover its key features and personalized...
Customizing Your Account
- How to Change Your Name and Profile Picture Learn how to change your Meevee parent profile name and picture easily. Personalize your account with these simple steps to keep your information up-to-date.
- How to Manage Your Meevee Membership Plan Learn to manage your Meevee membership plan: view, upgrade, and choose monthly or annual billing. Keep your access to the full Meevee library.
- How to Upload Family Photos for Personalized Games Learn how to upload family photos to personalize Meevee games like puzzles & memory games for a more engaging experience.
- Update Your Child's Interests and Milestones via Chat Easily update your child's interests and milestones via chat with Meevee's Mookee the Monkey. Keep their play sessions personalized and engaging!
Feedback and Support
- Contact Support Learn how to contact Meevee support easily through your account settings or chat for quick assistance. Get help with questions or issues.
- How to Delete Your Meevee Account Learn how to permanently delete your Meevee account and all associated family data. Follow our simple steps to ensure your information is removed from the...
- How to Log Out of Your Meevee Account Learn how to log out of your Meevee account easily. Secure your data by following these simple steps to sign out safely from any device.
- How to Send Feedback or Report an Issue via Chat Learn how to send feedback, report bugs, or request features in Meevee chat using simple hashtags. Get your message to the team quickly!