Try Meevee
Try Meevee
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Getting Started with Meevee
  • Create Your Meevee Account
  • How to Add Your Child's Profile and Interests
  • Pair a Second Device for Your Child to Play On
  • Set Up Your Parent and Family Profile
Managing Play Sessions
  • How to Access Parent Controls During a Live Session
  • How to Choose an Activity for After a Meevee Play Session
  • How to Enable Push Notifications
  • How to Set a Screen Time Limit for a Play Session
  • How to Start a New Play Session
  • Review the Post-Session Summary
The Child's Experience
  • How Sessions End with the Wind-Down Routine
  • How the Hourglass Timer Works
  • Interactive Brain-Breaks: Puzzles, Coloring, and Games
  • Understanding the Child's Playspace
Customizing Your Account
  • How to Change Your Name and Profile Picture
  • How to Manage Your Meevee Membership Plan
  • How to Upload Family Photos for Personalized Games
  • Update Your Child's Interests and Milestones via Chat
Feedback and Support
  • Contact Support
  • How to Delete Your Meevee Account
  • How to Log Out of Your Meevee Account
  • How to Send Feedback or Report an Issue via Chat
Help / Feedback and Support

How to Send Feedback or Report an Issue via Chat

This article explains how to send feedback, report a bug, or request a new feature directly from the Meevee chat. Using special hashtags ensures your message gets to the right people on our team quickly. You will need to be logged into your Meevee account.

  1. In the main chat screen with Mookee the Monkee, type your message into the text field at the bottom.

  2. Include one of the following hashtags in your message to categorize it for our team:

  3. Click the send icon. Your message will be sent directly to the Meevee team.

Summary

Sending feedback or reporting issues through the chat is a fast and effective way to communicate with the Meevee team. By using hashtags like #feedback, #request, or #bug, you can categorize your message, which helps us address your comments more efficiently. This direct line of communication allows you to contribute to the improvement of Meevee and share your ideas with us.

Related

  • Contact Support
  • Log Out of Your Account
  • Delete Your Account

Last updated: 9 May 2026

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